# Privacy Policy | ClearShield Auto Glass

> Privacy policy for ClearShield Auto Glass. Learn how we collect, use, and protect your personal information.

URL: https://www.getaclearshield.com/privacy-policy/

# Privacy Policy

Last updated: October 24, 2026

## 1\. Information we collect

ClearShield Auto Glass LLC ("we", "us", or "our") collects information you provide directly to us, including:

-   Name and contact details (phone number, email address, service address)
-   Vehicle information (year, make, model, VIN, glass specification)
-   Insurance details needed to verify coverage and file a glass claim on your behalf
-   Photos of vehicle damage that you send us
-   Communication history with our team
-   Payment information for cash jobs, processed securely by third-party providers
-   Your text messaging consent choice — whether you opted in or declined — together with the date of your request and the version of the disclosure that was shown to you

## 2\. How we use your information

-   To quote, schedule, and perform windshield replacement and ADAS calibration work
-   To verify your insurance coverage and submit claims to your carrier
-   To contact you about your appointment, warranty, or a job in progress
-   To respond to your questions and quote requests
-   To keep service records, including calibration pass reports
-   To send text messages about your appointment, scheduling, or job, but only if you have consented to receive them
-   To improve how we run our service and our website

## 3\. Information sharing

We do not sell your personal information. We share information only with:

-   Your insurance carrier or their glass administrator, in order to file and settle your claim
-   Glass suppliers, where a part number or VIN is needed to source the correct windshield
-   Independent installation contractors and calibration service providers who help us complete your job, including your contact details, service location, vehicle information, and job details so they can schedule and perform the work
-   Service providers who support our operations (scheduling, lead capture, payments, communications, including our text-messaging provider, which sends messages to your number only for the messages you have consented to receive)
-   Authorities, where required by law

## 4\. Data security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Insurance and payment details are handled only for as long as needed to complete your job and satisfy our record-keeping obligations.

## 5\. Your rights

-   Request a copy of the personal information we hold about you
-   Ask us to correct inaccurate information
-   Request deletion of your information, subject to warranty and legal record-keeping
-   Opt out of marketing messages at any time
-   Withdraw your consent for text messages at any time, either by replying STOP to any message we send or by contacting us

## 6\. Text messages

On our quote forms you can optionally consent to receive text messages from us. Consent is not required to request a quote or any service, and leaving the box unchecked means we will not text you. If you do consent, we use the mobile number you provide to send appointment reminders, scheduling notifications, and other transactional messages about your service. Message frequency may vary, and standard data rates may apply.

You can opt out at any time by replying STOP to any message, and you can get help by replying HELP. We keep a record of your consent choice and of any opt-out request so that we honour it. Opting out does not affect any quote, service, or warranty you already have with us. Our 

SMS Terms

[/sms-terms/ →](/sms-terms/)

 describe this in more detail.

## 7\. Cookies and analytics

Our website uses cookies and similar technologies to understand how visitors use the site so we can improve it. Third-party services that may load on this site include Google Fonts (used to render page typography) and our lead-capture provider, which receives the details you submit on the contact form so we can respond to your enquiry. Marketing or analytics tracking tools may be added from time to time; when they are, this policy will describe what they do. You can set your browser to refuse cookies or to alert you when one is being sent. Some parts of the site may not work as intended if you do.

## 8\. Children's privacy

Our services are directed at vehicle owners and drivers. We do not knowingly collect personal information from anyone under 16.

## 9\. Changes to this policy

We may update this policy from time to time. Changes take effect when posted to this page, and the "last updated" date above will reflect the revision.

## 10\. Contact us

If you have questions about this Privacy Policy, get in touch:

-   Email: 
    
    info@getaclearshield.com
    
    [mailto:info@getaclearshield.com →](mailto:info@getaclearshield.com)
    
-   Phone: 
    
    +1 (941) 201-6889
    
    [tel:+19412016889 →](tel:+19412016889)
    
-   Address: 904 Fruitland Ave, Bradenton, FL 34207